Thank you for supporting IDONTMIND and speaking out about mental health. We want you to be completely satisfied with your purchase.
We gladly accept returns on full-priced US orders within 15 days of your delivery date.
All international orders are final. We do not accept any type of return for orders outside of the US.
Return items must be received in their original new condition and include all packaging.
At this time, we cannot process exchanges. If you would like an item in a different size or color, please place a new order once your return is complete.
Return shipping is at your own expense. Please use a tracking number so you can confirm delivery. We are not responsible for returns lost in transit.
All items on sale and preorder are final sale and cannot be returned.
If the above requirements are met, we will refund your purchase amount to the original form of payment within 5-10 business days of receiving your item.
The return process:
To initiate your return, send an email to email@example.com (subject line: Return) within 15 days of your order’s delivery date. Please include your order number and the reason for your return in your email.
We will send you a Return Authorization Number.
Write your Return Authorization Number clearly and visibly on the outside of your return envelope/package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
Mail your envelope/package to the address below.
ShipMonk / IDONTMIND
3524 N Mike Daley Dr
San Bernadino, CA 92407
Returns that meet our Return Policy Guidelines will be refunded back to the original method of payment within 5-10 business days of delivery. Returns received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.
If you have any questions about our return policy, please email firstname.lastname@example.org.